At Handy Forge Tools, your satisfaction is our top priority. We want you to love the tools you purchase from us, and we understand that sometimes things don’t go as planned. That’s why we’ve crafted a comprehensive return policy to ensure a hassle-free experience.

Return Eligibility
If for any reason you are not completely satisfied with your purchase, you may return it within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition as you received it. This policy allows us to ensure that all our customers receive high-quality products.

Initiating a Return
To initiate a return, please contact our customer service team at [email protected]. Include your order number and details about the item you wish to return. Our friendly team will guide you through the return process and provide you with a return shipping label, if applicable.

Return Shipping Costs
Customers are responsible for covering the return shipping costs unless the return is due to an error on our part, such as receiving the wrong item or a defective product. In such cases, we will take care of the shipping fees.

Refund Process
Once we receive your returned item and confirm its condition, we will process your refund. Refunds will be issued to the original payment method used at the time of purchase. Please allow 5-7 business days for the refund to reflect in your account, depending on your bank or credit card provider.

Exchanges
If you would like to exchange an item for a different size, color, or product, please follow the same return process. After we receive your returned item, we will promptly send out the new item you requested. Depending on inventory availability, you may need to wait for your exchange to be processed.

We want to make your experience with Handy Forge Tools as smooth as possible, and we appreciate your understanding of our return policy. If you have any questions or concerns, don’t hesitate to reach out to us at [email protected]. Thank you for trusting us with your tool needs!